Ordering status and tracking
Within two (2) business days of your order you will receive an email confirmation. Once the shipping label has been created you will receive an email with the tracking number for your order.
Final Sales or custom orders of STRADA easels are non refundable. All other Strada products are covered under the Strada Return Policy and are backed by a 30-day Guarantee. You may return the item(s) to us within 30 days of your purchase for an exchange or full refund for ANY REASON. Please note that the original and return shipping and handling charges will NOT be refunded or reimbursed.
Strada values its customers privacy. We do not sell or rent the information you provide to us online to third parties.
One year limited warranty
Strada will repair or replace any defective part in a STRADA brand product (without charge for parts and labor), which may develop under normal and proper use within a period of one year from date of original purchase, once delivered (shipping prepaid to Strada Designs) together with proof of date and place of purchase. The exclusive remedy under any and all warrants and guarantees expressed or implied is limited to repair and/or replacement as provided herein and Strada shall not be liable for damages from loss or misuse, consequential or incidental damage or damaged works. Products from third party manufacturers (i.e. Manfrotto, Kelty) are backed by their respective product warranties.